1. Information We Collect
To provide accounts, points, readings, and support, we may collect and process the following information:
- Account information: email address, display name, account identifier, and authentication or sign-in status;
- Service information: selected category and question, intuitive digits, local time, language and currency preferences, AI-generated output, and reading history;
- Transaction information: point balance, point-change records, payment status, and relevant transaction identifiers provided by Stripe;
- Technical and preference information: browser-storage data and technical records needed to maintain sign-in, language, currency, device-installation, and security functions.
2. How We Use Information
We use information only to the extent necessary to provide and protect the Service, including creating and managing accounts, authenticating sign-in, processing points, generating readings, retaining your history, responding to support requests, preventing abuse and security risks, and meeting applicable legal obligations.
We do not sell your email address, account information, reading history, or other personal information to third parties.
3. Service Providers & Information Sharing
We use trusted service providers to operate the Service and share information only to the extent needed for their services. These providers may include Supabase (account, database, and authentication services), Stripe (payment processing), and the Google Gemini API (to generate AI readings from the questions and inputs you submit).
We do not disclose personal information to other third parties unless necessary to provide the Service, comply with law, protect rights and security, resolve payment disputes, or where you have given consent.
4. Payment Information
Stripe securely processes payments. LunaPathToLove does not store your full payment-card number. Stripe handles payment information under its own privacy policy; we may receive payment-success status, transaction identifiers, and limited information necessary to complete a point top-up.
5. Retention, Deletion & Your Choices
We retain information for as long as necessary to provide your account and the Service, maintain security, resolve disputes, and meet legal obligations. You may contact support@lunapathtolove.com to request deletion of your account and deletable reading history. Information required for legal, anti-fraud, accounting, or transaction-record purposes may be retained for the necessary period.
You can change language and currency preferences within the website. You may sign out at any time, but signing out does not automatically delete your account or history.
6. Security Measures
We use reasonable technical and organisational safeguards, including controlled access, authentication, encrypted transmission, and provider security measures. No internet transmission or electronic-storage method is completely secure. Please use a strong password and protect your account credentials.
7. International Processing & Policy Changes
To provide cloud account, payment, and AI functions, your information may be processed by service providers located outside your place of residence. Where we use such providers, we take reasonable steps to require handling consistent with applicable data-protection responsibilities.
We may update this policy for product, security, legal, or operational reasons. The current version will be posted on this page with a last-updated date; for material changes, we will use a reasonable method of notice.
8. Contact Us
To ask about, correct, or request deletion of personal information, or for questions about this policy, contact support@lunapathtolove.com.